Terms of service
Last updated: October 2026
Welcome to Alexandra Femminilità Fashion Studio. These Terms of Service govern your use of our website, alexandrafemminilita.com, and purchases made through our online store.
By using our website or placing an order, you agree to these Terms of Service and our applicable store policies.
1. About Our Store
Alexandra Femminilità Fashion Studio is a Canadian-operated online boutique based in Nova Scotia, offering leather gloves, silk accessories, and other fashion products.
Our products are stocked in Canada, and we currently ship exclusively within Canada.
2. Products and Availability
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, and prices are accurate.
However, colours may appear differently depending on your screen settings. Minor variations in leather texture and appearance may occur due to the natural characteristics of the material.
All products are subject to availability. We reserve the right to correct errors, update product information, or discontinue products.
If an ordered item becomes unavailable, we will contact you to arrange an appropriate resolution, including a refund where applicable.
3. Pricing and Payments
All prices displayed on our website are in Canadian dollars (CAD).
Payments are processed securely through Stripe. We accept supported credit and debit cards, as well as other payment methods displayed at checkout.
Shipping charges and any applicable taxes are displayed during checkout before you confirm your purchase.
We reserve the right to correct pricing errors. If an error affects an order, we will contact you before proceeding and provide appropriate options.
4. Orders
After placing an order, you will receive an order confirmation by email.
We may contact you if additional information is needed to process your purchase.
We reserve the right to decline or cancel orders where reasonably necessary, including suspected fraud, product unavailability, or material pricing errors, subject to applicable consumer protection laws.
If payment has been collected for an order that we cancel, we will issue an appropriate refund.
5. Shipping and Delivery
We currently ship to addresses within Canada.
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Complimentary shipping on orders of $100 CAD or more.
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Flat-rate shipping of $12 CAD on orders below $100.
Orders are typically processed and dispatched within 1–2 business days, excluding weekends and statutory holidays.
Delivery times vary depending on your location and the shipping carrier.
For additional information, please refer to our Payments & Shipping page.
6. Returns and Exchanges
Eligible merchandise may be returned or exchanged in accordance with our Returns Policy.
Return requests must be submitted within 14 days of delivery.
Items must generally be unworn, unused, and in their original condition, with tags attached.
Customers are responsible for return shipping costs for change-of-mind returns and size or colour exchanges, unless otherwise agreed or required by law.
Please review our Returns Policy for complete details, including damaged, defective, or incorrect merchandise.
7. Gift Cards
Gift cards purchased through our website may be redeemed toward eligible purchases.
Gift cards are subject to any additional conditions disclosed at the time of purchase.
Gift card expiry, fees, and refund treatment are governed by applicable consumer protection laws.
8. Website Use
You agree to use our website lawfully and not to interfere with its security, functionality, or operation.
You may not use the website to transmit malicious software, attempt unauthorized access, or engage in fraudulent activities.
We may restrict access where reasonably necessary to protect our website, customers, and business.
9. Intellectual Property
Website content, including text, photographs, graphics, logos, and branding, is owned by Alexandra Femminilità Fashion Studio or used with permission from the respective rights holders.
You may not reproduce or commercially use our website content without appropriate authorization.
10. Third-Party Services
Our website uses third-party providers for services such as payment processing, hosting, and shipping.
Some website features may link to external websites. These services may be governed by their own terms and privacy policies.
We are not responsible for the independent content or practices of third-party websites, except as required by applicable law.
11. Privacy
Our collection, use, and protection of personal information are described in our Privacy Policy.
By using our website, you acknowledge that you have had the opportunity to review that policy.
12. Website Availability
We make reasonable efforts to maintain accurate information and reliable website functionality.
However, occasional interruptions, technical errors, or maintenance may occur.
To the extent permitted by applicable law, we are not responsible for losses arising solely from temporary website unavailability or technical interruptions.
Nothing in these Terms excludes or limits consumer rights or legal protections that cannot lawfully be excluded.
13. Governing Law
These Terms of Service are governed by the applicable laws of Nova Scotia and Canada, subject to any mandatory consumer protection laws that apply to your purchase.
14. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our business operations or legal requirements.
Updated terms will be published on this page with a revised date.
Changes will not retroactively remove rights that customers have under applicable law.
15. Contact Information
For questions regarding these Terms of Service, please contact:
Alexandra Femminilità Fashion Studio
Nova Scotia, Canada
Email: info@alexandrafemminilita.com
Website: https://alexandrafemminilita.com
