Privacy Policy

Last updated: October 2026

Alexandra Femminilità Fashion Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from alexandrafemminilita.com (the “Website”).

1. Information We Collect

When you place an order, create an account, or contact us, we may collect:

Your name and contact information
Billing and shipping addresses
Email address and telephone number
Products purchased and order history
Information you provide in customer service inquiries
Payment transaction information, such as payment status and transaction references

We may also automatically collect technical information, including your IP address, browser type, device information, pages visited, and website interactions.

2. How We Use Your Information

We use personal information to:

Process and fulfill orders
Arrange shipping and delivery
Provide order confirmations and updates
Respond to customer inquiries
Manage returns, exchanges, and gift cards
Maintain website functionality and security
Prevent fraudulent transactions
Improve our products, services, and customer experience
Meet applicable legal and accounting obligations

We may also use your information for promotional communications where permitted by law and applicable consent requirements.

3. Payment Processing

Payments are processed through Stripe, our third-party payment provider.

We do not ordinarily receive or store your complete credit card number or card security code on our website.

Stripe processes payment information according to its own privacy and security practices.

For more information, visit https://stripe.com/privacy.

4. Cookies and Website Technologies

Our Website uses cookies and similar technologies necessary for essential functions, including shopping carts, checkout sessions, customer accounts, and website security.

These technologies help us provide a reliable and secure shopping experience.

We may introduce additional analytics or advertising technologies in the future. If we do, we will update this Privacy Policy and implement any consent mechanisms required by applicable law.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our Website.

5. Sharing Personal Information

We may share necessary personal information with trusted service providers that help us operate our business, including:

Payment processors
Shipping and delivery companies
Website hosting and technical service providers
Email and customer communication providers
Security and fraud-prevention services
Analytics or advertising providers, where applicable

We share information only as reasonably necessary for the relevant service or as otherwise permitted or required by law.

We do not sell customer personal information.

6. Marketing Communications

If you subscribe to our marketing communications, or where another lawful basis permits us to contact you, we may send information about products, collections, and special offers.

You may unsubscribe from promotional emails using the unsubscribe instructions provided or by contacting us directly.

Unsubscribing from promotional communications does not prevent us from sending necessary order-related messages.

7. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, accounting, legal compliance, and dispute resolution.

Certain transaction records may need to be retained for periods required by applicable law.

When information is no longer required, we take appropriate steps to securely delete or anonymize it.

9. Your Privacy Rights

Subject to applicable Canadian privacy laws, you may request access to personal information we hold about you and ask us to correct inaccurate information.

You may also request deletion of personal information, subject to legal, accounting, contractual, and other applicable requirements.

To submit a privacy request, contact us at info@alexandrafemminilita.com.

We may need to verify your identity before fulfilling certain requests.

10. International Service Providers

Although Alexandra Femminilità operates in Canada, some of our technology and payment service providers may process or store information outside Canada.

Where this occurs, information may be subject to the laws of the jurisdiction in which it is processed.

We take reasonable steps to select service providers that maintain appropriate privacy and security safeguards.

11. Children’s Privacy

Our Website is not intended for children under 16, and we do not knowingly collect personal information directly from children under that age.

If you believe a child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, technology, or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Alexandra Femminilità Fashion Studio

Nova Scotia, Canada

Email: info@alexandrafemminilita.com

Website: https://alexandrafemminilita.com